Welcome to S-express, a money transfer app that allows users to send funds to Eastern Africa. . We understand the importance of safeguarding your privacy and are committed to protecting the personal information you provide to us when using our app. This privacy policy explains how we collect, use, and protect your personal information.
- Information We Collect:
When you use our app, we may collect the following types of personal information:
- Contact information: This may include your name, email address, and phone number.
- Payment information: This may include your bank account or credit card information, as well as other financial information necessary to process your money transfer.
- How We Use Your Personal Information:
We solely use your personal information for the purpose of processing money transfers. We do not utilize your personal information to enhance or improve your user experience within the app. Our primary objective is to ensure the secure and efficient processing of money transfers, adhering to the highest standards of privacy and data protection.
- How We Share Your Personal Information:
At S-express, we prioritize the privacy and security of your personal information. Therefore, we do not share your personal information with any third parties for any purposes, including processing money transfers or marketing. Your personal information remains strictly confidential and is only used internally to provide you with the services offered through our app.
- Security:
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We implement robust security protocols to ensure the confidentiality and integrity of your personal information. However, please note that no online service can provide complete protection against all potential security breaches, and we cannot guarantee the absolute security of your personal information.
- Data Retention:
We retain your personal information for as long as necessary to provide you with the services offered through our app, or as required by law. We ensure that the information is securely stored and accessible only to authorized personnel for legitimate purposes.
- Account Deletion:
If you wish to delete your account and have your account details removed from our records, please send us an email at [[email protected]]. We will process your request within a reasonable timeframe and delete your account information, subject to any legal or regulatory requirements for data retention. Please note that once your account is deleted, you will no longer have access to the services provided by S-express, and any transaction history or associated data will be irreversibly removed.
- Changes to This Privacy Policy:
We reserve the right to modify this privacy policy at any time without notice. It is your responsibility to review this privacy policy periodically for any updates or changes.
Contact Us
If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at [[email protected]]. We are dedicated to addressing any privacy-related inquiries promptly and ensuring the protection of your personal information.
This privacy policy was last updated on [30/09/2023].